Blackboard Technical Support Request Form

This support request is intended for submission of technical problems related to online learning issues-not personal computer support issues. It will be sent to the online services department and when received, the support team will contact you through the provided e-mail address in this form.

PLEASE NOTE:
If you need to retrieve your Student User ID and Password, please visit: https://rapss.dacc.edu/react/

Please provide as much information as possible and be sure to check your e-mail address is listed correctly.

General Information

Name

Student Network ID (Username)

Email Address (IMPORTANT!!!) *

Phone Number

Online Course Name

Instructor Name

Technical Information

Computers/Devices

What computers/devices are you having this problem on?

Operating System

Please Select:

Internet Browser

Please Select:

Issue

What kind of issue are you experiencing?

Location

Is the issue occurring on-campus, off-campus, or both?

Please describe the problem:

Please describe the problem with as much detail as possible:

What code is in the image? *

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Blackboard Technical Support Request Form

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Blackboard Technical Support Request Form

Blackboard Technical Support Request Form

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