Computer Labs

Help Desk

Help Desk

GETTING STARTED WITH DACC TECHNOLOGY
This helpful video shows students how to:

  • Access the myDACC student portal
  • Retrieve User IDs/Passwords
  • Access student email
  • Access Self Service
  • Log into Blackboard and locate course shells for online learning

Need Help?  Ask Us!

If submitting an online request form, please expect a response within 24 hours. If immediate assistance is required, please use one of the departmental phone numbers provided during regular business hours. On the weekend or during a holiday, we will respond to your request promptly on Monday morning or the day following the holiday.

Computer & Network Services

Request Technical Support

Technical Assistance: 
217-443-8861 or 217-443-8871
 
Blackboard Assistance:
  • email: ols@dacc.edu
  • phone: (217) 443-8885 or (217) 443-8723

ID/Password Assistance; Student Email:
  • email: cns@dacc.edu
  • phone: (217) 443-8861, (217) 443-8854 or (217) 443-8871
SelfService Assistance:

 

myDACC

Request myDACC Help

Registration Questions:  217-443-8800
Technical Assistance:  217-443-8769

 

  Blackboard

Request Blackboard Help

Technical Assistance/Orientation Questions:  217-443-8885 or 217-443-8723
In-person Assistance:  Lincoln Hall, Room 115

 

DACC Website Issues

Report issues with the website

  • missing documents
  • missing images
  • broken links
   

 

Upcoming Events