Computer Labs

Help Desk

Help Desk

This helpful video shows students how to:

  • Access the myDACC student portal
  • Retrieve User IDs/Passwords
  • Access student email
  • Access Self Service
  • Log into Blackboard and locate course shells for online learning

Need Help?  Ask Us!

If submitting an online request form, please expect a response within 24 hours. If immediate assistance is required, please use one of the departmental phone numbers provided during regular business hours. On the weekend or during a holiday, we will respond to your request promptly on Monday morning or the day following the holiday.

Computer & Network Services

Request Technical Support

Technical Assistance: 
217-443-8861 or 217-443-8871
Blackboard Assistance:
  • email:
  • phone: (217) 443-8885 or (217) 443-8723

ID/Password Assistance; Student Email:
  • email:
  • phone: (217) 443-8861, (217) 443-8854 or (217) 443-8871
SelfService Assistance:



Request myDACC Help

Registration Questions:  217-443-8800
Technical Assistance:  217-443-8769



Request Blackboard Help

Technical Assistance/Orientation Questions:  217-443-8885 or 217-443-8723
In-person Assistance:  Lincoln Hall, Room 115


DACC Website Issues

Report issues with the website

  • missing documents
  • missing images
  • broken links


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