Student Resolution Process Flow Chart

 
Grievance Issue
Informal Resolution

Sequence of Contacts or of Process
Formal Resolution

Contact
Academic Dishonesty
  1. Instructor, Instructional Dean, Director or Lead Instructor, Vice President for Instruction or Vice President for Student Services
Vice President for Instruction or Vice President for Student Services
Academic Probation or Suspension
  1. Director of Counseling,
  2. Vice President for Student Services
 Vice President for Student Services
Advisement Issues
  1. Advisor, Faculty Advisor, or Instructional Dean
  2. Director of Counseling,
  3. Vice President for Student Services
 Vice President for Student Services
Accommodations for Individuals with Disabilities
  1. Coordinator of Student Support Services or Director of the Physical Plant,
  2. Vice President for Student Services,
  3. Director of Human Resources/Section 504 Coordinator
 Director of Human Resources/Section 504 Coordinator
Conduct (Within Classroom)
  1. Instructor,
  2. Instructional Dean, Director or Lead Instructor,
  3. Vice President for Student Services
 Vice President for Student Services
Conduct (Outside Classroom) Vice President for Student Services Vice President for Student Services
Educational Guarantee
  1. Division Chairperson,
  2. Vice President for Instruction
 Vice President for Instruction
Family Education Rights and Privacy Act
  1. Director of Admissions
  2. Vice President for Student Services
 Vice President for Student Services
Financial Aid Issues
  1. Financial Aid Staff,
  2. Director of Financial Aid,
  3. Vice President for Student Services
 Vice President for Student Services
Financial Aid Suspension
  1. Director of Financial Aid,
  2. Financial Aid Suspension Appeals Panel
 Financial Aid Appeals Panel has final Decision-Making Authority
Grade Appeals
  1. Instructor,
  2. Instructional Dean,
  3. Vice President for Instruction,
  4. Grade Appeals Panel
 Grade Appeals panel has final Decision-Making Authority
Graduation Requirements
  1. Advisor, Faculty Advisor, or Instructional Dean,
  2. Registrar,
  3. Vice President for Student Services or Vice President for Instruction
 Vice President for Instruction
Harassment of Any Nature Director of Human Resources/Affirmative Action Officer, Vice President for Student Services Director of Human Resources/Affirmative Action Officer
Residency
  1. Director of Admissions
  2. Vice President for Student Services
 Vice President for Student Services
Transfer Credit Guarantee
  1. Advisor,
  2. Director of Counseling,
  3. Vice President for Student Services
 Vice President for Student Services
Title IX Issues
  1. Coach,
  2. Athletic Director,
  3. Vice President for Finance & Administration
  4. Title IX Coordinator
 Title IX Coordinator
Tuition & Fees or other Balances Due Issues
  1. Cashier,
  2. Controller,
  3. Vice President for Finance & Administration
 Vice President for Finance & Administration
Other Issues
  1. Instructor or Staff,
  2. Administrator for the Division or Department,
  3. Lead Administrator Responsible for the Area
 Lead Administrator for the Area