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As called for by its mission, the organization identifies
its constituencies and serves them in ways both value.
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Core Component - 5a
The organization
learns from the constituencies is serves and
analyzes its capacity to serve their needs and
expectations.
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Examples of Evidence
- The organization's commitments are shaped
by its mission and its capacity to support those
commitments.
- The organization practices periodic environmental
scanning to understand the changign needs of
its constituencies and their communities.
- The organization demonstrates attention to
the diversity of the constituencies it serves.
- The organization's outreach programs respond
to identified community needs.
- In responding to external constituencies,
the organization is well-served by programs
such as continuing education, outreach, customized
training, and extension services.
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Core Component - 5b
The organization
has the capacity and the commitment to engage
with its identified constituencies and communities.
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Examples of Evidence
- The organization's structures and processes
enable effective connections with its communities.
- The organization's co-curricular activities
engage students, staff, administrators, and
faculty with external communities.
- The organization's educational programs connect
students with external communites.
- The organization's resources - physical, financial,
and human - support effective programs of engagement
and service.
- Planning processes project ongoing engagement
and service.
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Core Component - 5c
The organization
demonstrates its responsiveness to those constituencies
that depend on it for service.
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Examples
of Evidence
- Collaborative ventures exist with other higher
learning organizations and education sectors
(e.g., K-12 partnerships, articulation arrangements,
2+2 programs).
- The organization's transfer policies and practices
create an environment supportive of the mobility
of learners.
- Community leaders testify to the usefulness
of the organization's programs of engagement.
- The organization's programs fo engagement
give evidence of building effective bridges
among diverse communities.
- The organization participates in partnerships
focused on shared educational, economic, and
social goals.
- The organization's partnerships and contractual
arrangements uphold the organization's integrity.
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Core Component - 5d
Internal and external
constituencies value the services the organization
provides.
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Examples of Evidence
- The organization's evaluation of services
involves the constituencies served.
- Service programs and student, faculty, and
staff volunteer activities are well-received
by the communties served.
- The organization's economic and workforce
development activities are sought after and
valued by civic and business leaders.
- External constituents participate in the organization's
activities and co-curricular programs open to
the public.
- The organization's facilities are available
to and used by the community.
- The organization provides programs to meet
the continuing education needs of licensed professionals
in its community.
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