In the interest of maintaining and improving our service to you, we would appreciate your evaluation of our office. The Financial Aid Department also includes the Veteran's Affairs.I
1. When was your first semester at DACC? __________
2. I have visited the Financial Aid Office about__________times
this academic year.
3. I have telephoned the Financial Aid Office about_________times
this academic year.
4. I utilized the Internet for FAO services and financial aid
processes? Yes ___ No ____
5. In an attempt to evaluate the importance of the aid you
received,
please give your best estimate of the following:
a. How many credits per semester could
you take without financial aid? ____
b. How many credits per semester have
you/will you take with financial aid? ___
c. Briefly, explain what impact
financial
aid has had on your ability to attend DACC?
________________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
6. Please circle your responses for each of the statements
presented
below as defined by the following terms:
STRONGLY AGREE (SA); AGREE (A); DISAGREE
(D);
STRONGLY DISAGREE (SD);
a. A financial aid staff member was readily
available.
SA A D SD
b. Adequate time was given to discuss my
situation.
SA A D SD
c. My situation was discussed with sufficient
privacy.
SA A D SD
d. Staff was knowledgeable in the area of
inquiry.
SA A D SD
e. Staff was helpful in referring me to other staff
members.
SA A D SD
f. Staff was helpful in assisting me with my
problem.
SA A D SD
g. Information and material were readily
available.
SA A D SD
h. I approve of mailing information so that personal visits are
not required.
SA
A D SD
Please attach additional comments or concerns if you wish. If you would like a response, please include your name, address (or e-mail address) and/or phone number.
Thank You :)